Job Details

Job Title: Estimator / Customer Service
Job Code:
Company Name: Old Trail Printing
Contact Person: Tammy Snider
Contact Phone: 614-443-4852
Contact Fax:
Contact Email: tsnider@oldtrailprinting.com
Job Location: Columbus, Ohio
Job Type Full Time
Salary: -
JobDescription: Old Trail Printing is currently seeking an Estimator / Customer Service Representative to work in our Columbus, OH location. In this role, you must be attentive to detail, possess excellent analytical skills, and be knowledgeable of all aspects of the printing process. You will be responsible for engineering the best production plan for any given project and for calculating a market competitive selling price along with the materials required to execute that plan. Working closely with assigned customers and with other departments (Sales, Scheduling, Press, Finishing, and Mail & Delivery Support) will be required to ensure a complete and successful project.

Key Responsibilities:
• Prepare Estimates and Quotes - Analyze customer product specifications, determine optimal production layout/design as needed, and prepare cost estimate to manufacture offset and digital, products inclusive of materials, labor, machines, and additional purchases necessary according to established production standards and historical data. Use cost estimate information to prepare job quotes for customers. Collaborate with sales, customer service, and production personnel as needed to ensure customer expectations are met and accuracy of estimating information.
• Prepare Plans for Job Execution - Upon receipt of a new job order, work with production departments to create plan for executing order in the most efficient manner possible to meet customer expectations.
• Maintain Internal Production Standards - Create and maintain internal production standards related to estimating and planning job orders (machine capabilities, timing requirements, etc.).
• Provide customer service in order to meet deadlines and job specifications
• Conduct Technical Staff Meetings - Conduct meetings with sales, and production personnel to discuss technical requirements for new orders, troubleshoot potential problems, and devise effective, efficient solutions to meeting customer expectations in manufacturing new products.

Job Requirements for Estimator / Customer Service

Qualifications/Required Knowledge, Skills and Abilities include:

• Knowledge of printing/packaging industry production processes (preferred)
• Skill in attending to details and multi-tasking
• Above average organization and time management skills
• Excellent communication skills (verbal and written)
• Strategic planning skills
• Ability to use good judgment and make decisions
• Ability to analyze information and produce solutions
• Ability to understand complex problems, collaborate with others, and explore solutions
• Ability to communicate technical information (orally and in writing)
• Ability to make formal presentations and communicate publically
• Ability to compose materials such as detailed reports, estimates, and other publications
• Ability to organize and prioritize one's own schedule and tasks for efficient work flow and production
• Ability to perform tasks with little input from management; problem solving is a responsibility of this position and requires complex reasoning ability
• Ability to compute, analyze, and interpret numerical data for reporting purposes

Physical Requirements include:
• Repetitive motion using wrists and hands for sustained periods of time (typing) for over 2/3 of workday
• Sitting over 2/3 of workday
• Color vision
• Ability to communicate orally (requires the ability to hear and speak aloud)

Working Conditions include:
• Requires work in an office setting with little to no discomforts over 2/3 of workday

Other Requirements include:
• High School Diploma or equivalent required, Bachelor's degree preferred
• 3+ years of experience in estimating and planning jobs for manufacture of goods (printing industry preferred)
• Intermediate computer skill and proficiency - Microsoft Office, ERP system
• Basic skill in using office machines such as copiers, fax machines, printers, phones, etc.

Additional Company Information

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

EOE Minorities/Females/Protected Veterans/Disabled.

Old Trail Printing is an Equal Opportunity/ Affirmative Action employer. The company's policy is to select, place and deal with all its employees without discrimination based on race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected Veteran status, genetic information or on the basis of any other status protected by applicable federal, state or local law.

Please forward resume to Tammy Snider via email – tsnider@oldtrailprinting.com
Job Posted On: August 23, 2017
Last Updated: August 23, 2017

Printing Association of Florida
5770 Hoffner Avenue Suite 103
Orlando, Florida 32822
(407) 240-8009