Job Details

Job Title: Commercial/Publication Print Account Manager / Cli
Job Code:
Company Name: Calev Systems
Contact Person: Christine Palermo
Contact Phone: 305-672-2900
Contact Fax:
Contact Email: cpalermo@calevsystems.com
Department: Production
Job Location: Miami, Florida
Job Type Full Time
Salary: -
JobDescription: General Summary:

The Print Account Manager is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring all customer requirements are completely met. The primary purpose of this position is to serve as the internal representative of our organization conveying to the customer a sense of expertise in our print management services and capabilities and as an external key educator to our customers. The Print Account Manager is also responsible for communicating customer requirements to the production team in accordance with company policies and procedures.
Essential Job Functions:
Print Account Manager must be able to perform the following duties and tasks:

? Communicate effectively and in a timely manner with Fortune 500 customers regarding print orders while maintaining customer driven attitude and being sensitive to their needs
? Daily communication will be written and oral, both internally and externally
? Able to use print experience to flag potential problems and escalate to avoid placing the company and the client in a negative position
? Responsible for opening jobs and following through from beginning to end using a planned job schedule and business common sense
? Must be able to apply past experiences to daily challenges with a sense of urgency
? Enter all information into Windows-based computer system on a network using Microsoft Office components as well as custom databases
? Use printing experience and knowledge to analyze any specifications concerning the job while disseminating the information for internal and external use
? Organize specifications and analyze jobs against POs for accuracy in preparation for billing department
? Responsible for “making it happen” and “owning the job”

Knowledge, Skills, Education and Experience:

In addition to the duties and tasks listed above, an Print Account Manager must possess the following skills and/or knowledge:

? 5+ years of experience as a customer service representative in a commercial printing environment
? Web and sheet-fed printing experience in manufacturing process
? Knowledge of estimating and sourcing
? Direct mail, USPS and co-mailing knowledge
? Interact with suppliers; Strong interpersonal and negotiation skills
? Must have excellent verbal and written communication skills
? Must be a problem solver and handle challenges creatively
? Experienced in a MS Office/Windows based computing environment on a network
? Must have advanced Excel skill level, able to create computer based spreadsheets and reporting
? Must effectively manage business common sense and be able to handle daily challenges; both internally and with customers

? Must be able to prioritize work to meet scheduled deadlines while handling multiple tasks
? Works on special projects as needed.
? Hold a valid Driver’s License


? 401k with above-market match
? Excellent Health Coverage
? Dental/vision Insurance
? Long-term/Short-term Disability Insurance
? Life Insurance
? Paid Vacation


The printing, graphics, and media industry is rapidly changing. Consolidation will continue which results in less opportunity for career development. Print Management is an exciting, growing, diversified, and proven business model within the print industry where you can maximize your years of experience.

Want a fresh change and to be a part of a dynamic environment with a growing company?

If you’re a hands-on, extremely driven, analytical while being creative, and want to work in an environment with other industry experts, this established, financially stable, and growing company could be the right place for you.

Please e-mail your resume to: cpalermo@calevsystems.com
Job Posted On: October 5, 2017
Last Updated: October 5, 2017

Printing Association of Florida
5770 Hoffner Avenue Suite 103
Orlando, Florida 32822
(407) 240-8009